Fine Print

See what you've agreed to, in one list.

What Authy's terms say

B privacy grade · twilio.com · Tech & telecom

Authy's terms of service and privacy policy have 57 rated points: 0 serious, 12 bad, 21 worth knowing and 24 good. 45 apply whenever you use the site, signed in or not; 12 only once you have an account.

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Signed in or not

Whenever you use Authy

Bad 11

  • You shall not interfere with another person's enjoyment of the service

    Users shall not interfere with another person's enjoyment of the service

    "We can suspend our services for several reasons, in addition to your failure to pay your fees when they are due, if: [...] 3. your use negatively impacts the operation of our services."

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  • This service assumes no liability for unauthorized access to your personal information

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  • Instead of asking directly, this Service will assume your consent to changes of terms merely from your usage

    Instead of asking directly, this Service will assume your consent merely from your usage.

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  • If you offer suggestions to the service, they become the owner of the ideas that you give them

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  • Any liability on behalf of the service is only limited to the fees you paid as a user

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  • Third-party cookies are used for statistics

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  • Third-party cookies are used for advertising

    Tracking via third-party cookies for advertising

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  • Some personal data may be kept for business interests or legal obligations

    This service may keep personal data after a request for erasure for business interests or legal obligations

    In the Privacy Statement: "If you ask Twilio to delete specific personal information from your Customer Account Data (see ‘How To Make Choices About Your Customer Account Data’ below), we will honor this request unless deleting that information prevents us from carrying out necessary business functions, like billing for our services, calculating taxes, or conducting required audits."

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  • Your personal data may be sold or otherwise transferred as part of a bankruptcy proceeding or other type of financial transaction

    The service can sell or otherwise transfer your personal data as part of a bankruptcy proceeding or other type of financial transaction.

    In the Privacy Statement: "If we go through a corporate sale, merger, reorganization, dissolution or similar event, data we gather from you may be part of the assets transferred or shared in connection with the due diligence for any such transaction."

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  • You are forced into binding arbitration in case of disputes

    This service forces users into binding arbitration in the case of disputes

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  • You waive your right to a class action

    You waive your right to a class action.

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Worth knowing 16

  • You agree not to use the service for illegal purposes

    Users agree not to use the service for illegal purposes

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  • Third parties are involved in operating the service

    In the Privacy Statement: "Third-party service providers or consultants. Twilio engages certain third-party service providers to carry out certain data processing functions on our behalf."

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  • There is a date of the last update of the agreements

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  • The court of law governing the terms is in location X

    The court of law governing the terms is in location California, USA

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  • This service does not guarantee that it or the products obtained through it meet your expectations or requirements

    This service does not guarantee that it or the products obtained through it meet the users' expectations or requirements

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  • The service is provided 'as is' and to be used at your sole risk

    The service is provided 'as is' and to be used at the users' sole risk

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  • The service assumes no liability for any damages the user incurs

    This service assumes no liability for any losses or damages resulting from any matter relating to the service

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  • Defend, indemnify, hold harmless; survives termination

    Defend, indemnify; survives termination

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  • Blocking first-party cookies may limit your ability to use the service

    Blocking first party cookies may limit your ability to use the service

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  • Your IP address is collected, which can be used to view your approximate location

    This service collects your IP address, which can be used to view your approximate location

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  • This service gives your personal data to third parties involved in its operation

    In the Privacy Statement: "We may share Customer Content with sub-processors who assist in providing the Twilio services, like our infrastructure provider, or as necessary to provide optional functionality like transcriptions."

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  • This service is a subsidiary of Company X

    This service is a subsidiary of Twilio

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  • Failure to enforce any provision of the Terms of Service does not constitute a waiver of such provision

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  • Invalidity of any portion of the Terms of Service does not entail invalidity of its remainder

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  • You agree to defend, indemnify, and hold the service harmless in case of a claim related to your use of the service

    You agree to defend and indemnify the service in case of a claim related to your use of the service

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  • Do Not Track (DNT) headers are ignored and you are tracked anyway even if you set this header

    This service ignores the Do Not Track (DNT) header and tracks users anyway even if they set this header.

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Good 18

  • The terms for this service are easy to read

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  • The service claims that third parties it shares your personal information with are bound by confidentiality obligations

    Third parties used by the service are bound by confidentiality obligations

    In the Privacy Statement: "Third-party service providers or consultants. [...] These providers are limited to only accessing or using this data to provide services to us and must provide reasonable assurances they will appropriately safeguard the data."

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  • Refusing tracking cookies won’t limit your ability to use the service

    Tracking cookies refused will not limit your ability to use the service

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  • Archives of their agreements are provided so that changes can be viewed over time

    This service provides archives of their Terms of Service so that changes can be viewed over time

    In the privacy statement: "Effective Date May 25, 2018, updated on January 8, 2021 (View the prior version of our privacy statement here.)"

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  • A free help desk is provided

    The service provides a free help desk

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  • Information is provided about what kind of personal information is collected

    The service provides details about what kinds of personal information they collect

    In the Privacy Statement: "What Personal Information Twilio collects"

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  • This service claims that your personal data is not being sold

    Your personal data is not sold

    In the Privacy Statement: "We do not sell or allow your Customer Account Data to be used by third parties for their own marketing purposes, unless you ask us to do this or give us your consent to do this. Further, we do not sell your end users’ personal information."

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  • You can request access, correction and/or deletion of your data

    You can request access and deletion of personal data

    In the Privacy Statement: "You can make various choices about your Customer Account Data through the account portal, such as accessing it, correcting it, deleting it, or updating your choices about how it is used, when you log into your Twilio account or through the marketing preferences center."

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  • Information is provided about how your personal data is used

    The service provides information about how they intend to use your personal data

    In the Privacy Statement: "How Twilio Processes Your Personal Information"

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  • The service will try to inform and/or notify you regarding government inquiries that may involve your personal information

    The service promises to inform and/or notify users regarding government inquiries that may involve users' personal data

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  • Your personal data is used for limited purposes

    In Authy Privacy Notice: "We use information associated with your login activity, device information, and changes to your account to monitor for unusual or suspicious activity on your account and as any other piece of information that could be used to help us verify your identity if your account is compromised or may be compromised. In addition to using device information as described above, we also use your device information ensure proper delivery of our service and to provide and deliver support and maintenance of the Authy app."

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  • The cookies used by this service do not contain information that would personally identify you

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  • You can access most of the pages on the service's website without revealing any personal information

    Users can access most of the pages on the service's website without revealing any personal information

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  • A complaint mechanism is provided for the handling of personal data

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  • Personal information that is shared outside its jurisdiction is processed according to the original jurisdiction’s data protection standards

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  • When the service wants to make a material change to its terms, you are notified at least 30 days in advance

    When the service wants to make a material change to its terms, users are notified at least 30 days in advance

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  • The court of law governing the terms is in a jurisdiction that is friendlier to user privacy protection

    The court of law governing the terms is in a jurisdiction that is friendlier to user privacy protection.

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  • A list of all cookies used by the service is provided

    The service provides a complete list of all cookies set by its website

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With an account

If you have a Authy account

Bad 1

Worth knowing 5

Good 6

  • 30 days of notice are given before closing your account

    The service may give prior notice before closing your account

    Twilio may notify users before closing their accounts, but it isn't guaranteed.

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  • You maintain ownership of your content

    You maintain ownership of your data

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  • You can opt out of receiving promotional communications

    You can opt out of promotional communications

    In Authy Privacy Notice: "In addition, we may use your email address to send you information about other Authy and Twilio products, services, or events that you might be interested in. You can choose not to receive marketing emails from us. If you wish to stop receiving our marketing emails you may click on the unsubscribe link that will appear at the bottom of any of our marketing emails or you can contact customer support."

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  • You have the right to leave this service at any time

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  • Your account may be suspended and/or terminated for breaching the Terms of Service

    User accounts can be terminated after having been in breach of the terms of service repeatedly

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  • Two factor authentication is provided for your account

    The service provides two factor authentication for your account

    In the Privacy Statement: "To protect the confidentiality of your account and protect from unauthorized use of your account, we recommend enabling two-factor authentication for your account."

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The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.