Fine Print

See what you've agreed to, in one list.

What Calendly's terms say

D privacy grade · calendly.com · Productivity & cloud

Calendly's terms of service and privacy policy have 48 rated points: 1 serious, 15 bad, 19 worth knowing and 13 good. 37 apply whenever you use the site, signed in or not; 11 only once you have an account.

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Signed in or not

Whenever you use Calendly

Bad 14

  • Referring and/or exit pages are tracked

    This service tracks which web page referred you to it

    Where it says this ↗
  • You are forced into binding arbitration in case of disputes

    Where it says this ↗
  • The service is only available in some countries approved by its government

    Where it says this ↗
  • You are tracked via web beacons, tracking pixels, browser fingerprinting, and/or device fingerprinting

    You are tracked via web beacons, tracking pixels and device fingerprinting

    Also: "This log data may include [...] unique device identifier"

    Where it says this ↗
  • No guarantee is made regarding the correction of software errors

    The service does not guarantee that software errors will be corrected

    Where it says this ↗
  • Your personal data may be used for marketing purposes

    Where it says this ↗
  • Logs are kept for an undefined period of time

    The Privacy Policy doesn't specify how long log data is kept.

    Where it says this ↗
  • The court of law governing the terms is in a jurisdiction that is less friendly to user privacy protection

    The court of law governing the terms is in a jurisdiction that is less friendly to user privacy protection (Georgia, USA)

    Where it says this ↗
  • Your data is processed and stored in a country that is less friendly to user privacy protection

    Your data is processed and stored in a country that is less friendly to user privacy protection (in AWS US datacenters)

    Where it says this ↗
  • You waive your right to a class action

    You waive your right to a class action.

    Where it says this ↗
  • Any liability on behalf of the service is only limited to the fees you paid as a user

    Any liability on behalf of the service is only limited to the fees you paid as a user or $100

    Where it says this ↗
  • Your personal data may be disclosed to comply with government requests without notice to you

    This service reserves the right to disclose your personal information without notifying you

    Where it says this ↗
  • Third-party cookies are used for statistics

    Where it says this ↗
  • Terms may be changed any time at their discretion, without notice to you

    Where it says this ↗

Worth knowing 14

  • The service assumes no liability for any damages the user incurs

    This service assumes no liability for any losses or damages resulting from any matter relating to the service

    Where it says this ↗
  • You are responsible for any risks, damages, or losses that may incur by downloading materials

    Where it says this ↗
  • This service does not guarantee that it or the products obtained through it meet your expectations or requirements

    Where it says this ↗
  • You are prohibited from attempting to gain unauthorized access to other computer systems

    Where it says this ↗
  • You agree not to use the service for illegal purposes

    Where it says this ↗
  • You agree to indemnify and hold the service harmless in case of a claim related to your use of the service

    You are solely responsible for claims made against the service and agree to indemnify and hold harmless the service.

    Where it says this ↗
  • Instructions are provided on how to submit a copyright claim

    Where it says this ↗
  • Failure to enforce any provision of the Terms of Service does not constitute a waiver of such provision

    Where it says this ↗
  • The service is provided 'as is' and to be used at your sole risk

    Where it says this ↗
  • This service gives your personal data to third parties involved in its operation

    Where it says this ↗
  • Third parties are involved in operating the service

    Where it says this ↗
  • There is a date of the last update of the agreements

    Where it says this ↗
  • Do Not Track (DNT) headers are ignored and you are tracked anyway even if you set this header

    Do Not Track (DNT) headers are ignored and you are tracked anyway even if you set this header.

    Where it says this ↗
  • No guarantee is made reguarding the accuracy and/or reliability of the information provided

    The service does not guarantee accuracy or reliability of the information provided

    Created by Docbot version v3

    Where it says this ↗

Good 9

  • You can request access, correction and/or deletion of your data

    Where it says this ↗
  • Information is provided about how your personal data is collected

    Information is provided about how they collect personal data

    Where it says this ↗
  • Information is provided about what kind of personal information is collected

    Details are provided about what kind of information they collect

    Where it says this ↗
  • The data retention period is kept to the minimum necessary for fulfilling its purposes

    Where it says this ↗
  • The service will only respond to government requests that are reasonable

    Where it says this ↗
  • This service claims that your personal data is not being sold

    Your personal data is not sold

    Where it says this ↗
  • Information is provided about how your personal data is used

    Where it says this ↗
  • The service claims to be CCPA compliant for California users

    Where it says this ↗
  • The service claims that third parties it shares your personal information with are bound by confidentiality obligations

    Third parties used by the service are bound by confidentiality obligations

    Where it says this ↗
With an account

If you have a Calendly account

Serious 1

  • Specific content can be deleted without reason and may be removed without prior notice

    Where it says this ↗

Bad 1

Worth knowing 5

  • You are responsible for maintaining the security of your account and for the activities on your account

    Where it says this ↗
  • No refunds will be issued

    The service has a no refund policy

    Where it says this ↗
  • You authorise the service to charge a credit card supplied on re-occurring basis

    Where it says this ↗
  • This service is only available to users over a certain age

    This service is only available to users over 13 years of age

    Where it says this ↗
  • You must report to the service any unauthorized use of your account or any breach of security

    Where it says this ↗

Good 4

  • You can delete your content from this service

    Where it says this ↗
  • Your account may be suspended and/or terminated for breaching the Terms of Service

    User accounts can be terminated after having been in breach of the terms of service repeatedly

    Where it says this ↗
  • If you are the target of a copyright holder's take down notice, this service gives you the opportunity to defend yourself

    Where it says this ↗
  • You can opt out of receiving promotional communications

    You can opt out of promotional communications

    Where it says this ↗

The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.