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What CNED's terms say

B privacy grade · cned.fr · Learning

CNED's terms of service and privacy policy have 40 rated points: 0 serious, 5 bad, 21 worth knowing and 14 good. 28 apply whenever you use the site, signed in or not; 12 only once you have an account.

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Signed in or not

Whenever you use CNED

Bad 4

  • Instead of asking directly, this Service will assume your consent to changes of terms merely from your usage

    "The use of all or part of the Services implies full acceptance of these Terms."

  • Information is gathered about you through third parties

    "Sometimes, depending on the status of the registrant, the Cned can receive data from third-party organizations. This is the case, for example, when an employer registers one of its employees to a course."

  • Some personal data may be kept for business interests or legal obligations

    "At the end of the retention period necessary for the purpose concerned, personal data is either permanently deleted; or anonymized and stored in that form; ​​​or archived if a legal provision obliges the Cned or if the legitimate interest of the Cned justifies it (prescription period for example)."

  • A secure, anonymized record of your data may be kept for analytical purposes after the data retention period ends

    "At the end of the retention period necessary for the purpose concerned, personal data is either permanently deleted; or anonymized and stored in that form;"

Worth knowing 12

  • There is a date of the last update of the agreements

    "applicable starting from May 5, 2026"

  • You agree not to use the service for illegal purposes

    Notwithstanding any additional obligations contained within any additional Terms of use of a Service, any Visitor/User agrees to: not use the Services for any illegal purpose"

  • This service is only available for use individually and non-commercially

    "[...] not to make commercial use of the information, Services and Content provided."

  • No warranty is made regarding an uninterrupted, timely, secure and/or error-free experience

    the Cned cannot guarantee permanent and continuous access to the Services. Thus, it cannot be held responsible for temporary interruptions of access to the Services, the reliability of data transmissions, access times and any other specific technical aspects related to the Internet."

  • You are responsible for any risks, damages, or losses that may incur by downloading materials

    "In addition, the Visitor/User is solely responsible for the consequences of its use of the Services and in particular for its browsing within the pages of the sites, and more generally when transmitting the computer files and programs that make up the sites. In particular, it is up to it to keep its antivirus protection up to date, as well as the version of its web browser. The Cned cannot be held responsible for the possible transmission of viruses through the site."

  • Failure to enforce any provision of the Terms of Service does not constitute a waiver of such provision

    "The fact that the Cned does not avail a failure or breach by the user of any of its contractual or legal obligations cannot be interpreted as a waiver to avail such failure or breach."

  • The court of law governing the terms is in location X

    The court of law governing the terms is in France

    "These GTU will be governed by French law."

  • This service informs you that its Terms of Service does not apply to third-party services

    "These conditions are not applicable to courses chosen through the “moncompteformation” platform of the Caisse des dépôts et consignations which are governed by the general conditions and the special conditions of the platform."

  • Third parties are involved in operating the service

    "In order to provide a quality service to its customers, registered and users, the Cned sometimes uses external service providers for certain activities (subcontractors within the meaning of the GDPR regulation)."

  • This service gives your personal data to third parties involved in its operation

    "In this case, the data necessary for the performance of the service may be transferred to or searchable by these providers. This is particularly the case for customer relationship management or for certain IT service platforms intended to provide certain services hosted by these providers."

  • Blocking first-party cookies may limit your ability to use the service

    "Since these cookies are necessary for the proper functioning of the WEB sites on which they are located, they are not conditioned or subject to your consent. Not using them could cause serious site malfunctions."

  • First-party cookies are used

    "Depending on its websites, the Cned uses cookies: necessary for the proper functioning of the site;"

Good 12

  • The court of law governing the terms is in a jurisdiction that is friendlier to user privacy protection

    The court of law governing the terms is in a jurisdiction that is friendlier to user privacy protection (France)

    "These GTU will be governed by French law."

  • You aren’t forced into binding arbitration in case of disputes

    "Any dispute falls within the exclusive jurisdiction of the French Administrative Court."

  • The service claims that third parties it shares your personal information with are bound by confidentiality obligations

    Third parties used by the service are bound by confidentiality obligations

    "In this case, the service providers are subject to the same obligations as the CNED with regard to the management of personal data by provisions integrated into the CNED public procurement contracts."

  • Your data is processed and stored in a country that is friendlier to user privacy protection

    Your data is processed and stored in a country that is friendlier to user privacy protection (E.U.)

    "In addition, the Cned requires that your data be hosted on the territory of the European Union."

  • The data retention period is kept to the minimum necessary for fulfilling its purposes

    "Each data is kept for a limited time corresponding to that which is necessary for carrying out it's purpose. This duration is therefore variable depending on it's purpose."

  • Information is provided about how your personal data is used

    "The processing carried out by the Cned meets the following purposes:"

  • You can request access, correction and/or deletion of your data

    "You can request the update of the personal data concerning you and which the Cned has. You have two means for this: on your customer account or your training space if necessary; with the Cned. You can also request from the Cned information about all the data that the institution has about you. This request can be made: from the site in charge of the course taken; directly with the Cned DPO whose contact details are given in paragraph I. above; by writing to the general management of the Cned. The Cned has a period of one month to respond to receipt of your request. Right to object, delete, and limitation By using the services of the Cned and a fortiori when the institution acts within the framework of its public service mission, the learners of the Cned agree that it processes the data they transmit to it and produced in the context of the course. They have a right to object, delete and the right to be forgotten for a legitimate reason and provided that the institution is not legally obliged to keep or archive such data. These rights may be exercised under the conditions determined in the Chapter Recipients of your personal data (paragraph 1) above. The CNED has a period of two months to respond to their request."

  • Information is provided about how your personal data is collected

    "Depending on your situation, your personal data held by the Cned may have several origins:"

  • The service claims to be GDPR compliant for European users

    "In accordance with the provisions of Article 8 of Regulation 2016/679 (known as the GDPR), where the implementation of a processing requires the consent of the person whose data is processed and this processing concerns the data of a child under 16 years of age, the consent of at least one of the parents or the legal guardian is required. Consent is not required when processing is necessary for a public service mission."

  • This service claims that your personal data is not being sold

    "The Cned never transfers your data for commercial purposes. Likewise, it does not sell them and does not rent files."

  • Information is provided about security practices

    "The Cned and its subcontractors implement physical and technical security measures to ensure the security and integrity of the data so that they cannot be the subject of fraudulent extraction, modification or malicious deletion. These implemented measures are proportionate to the sensitivity of the data and the impact that their corruption would have on the customer, the user, or the registrant. Among these measures may include: access to applications by authentication by a pair of identifiers/password, a robust password policy, access to badge-protected premises with access management policy, an even stricter access policy to the Cned server premises, a data backup policy, a security of data streams entered online in https, encryption of data such as passwords, a contractual framework for service providers, subcontractors and partners with a commitment of confidentiality, compliance with the RGS applicable to administrations."

  • Information is provided about what kind of personal information is collected

    "Typology of data categories A - Civil status, identity : identity, identification data B - Personal life: family situation, lifestyle habits C - Professional life: CV, schooling, training, distinctions, etc D - Eco and social information: income, financial and tax situation E - Connection data : IP address, Log, etc F - Health data (Disability and medical certificates only)"

With an account

If you have a CNED account

Bad 1

  • Tracking pixels are used in service-to-user communication

    "As part of sending its electronic communications, the Cned can use tracking indicators to measure the opening of messages and clicks on the links contained in these emails."

Worth knowing 9

  • You cannot distribute or disclose your account to third parties

    "The non-exclusive authorization to access a licensed Service is strictly private and cannot under any circumstances be assigned or brought for consideration or free of charge to a third party in any way."

  • This service is only available to users over a certain age

    This service is only available to users over 13 years old

    "Where permitted by the Terms of Use of a Service, minors over 13 years old are entitled to use the CNED Services and to have a User Account on the basis of the condition that they have obtained the consent of their parents or the holders of the parental authority."

  • You are responsible for maintaining the security of your account and for the activities on your account

    "The User is solely responsible for the use of his credentials. It undertakes to keep them secret and not to communicate them to third parties. Any loss, misappropriation or unauthorized use of a User’s credentials and their consequences are the sole responsibility of that user."

  • You must report to the service any unauthorized use of your account or any breach of security

    If one of the User's credentials is lost or stolen, the User must inform the Cned who will then proceed to the cancellation and/or immediate update(s) of the concerned credentials."

  • The posting of pornographic content is prohibited

    "For any publication in a discussion forum, the user undertakes to respect the following rules and principles: [...]" "to not post messages of a violent, pornographic, pedophilic nature;"

  • You are prohibited from posting content which promotes violence or politically or religiously extremist values

    "For any publication in a discussion forum, the user undertakes to respect the following rules and principles: [...]" "to not post abusive, defamatory, denigrating, homophobic, racist or revisionist messages; to not post violent messages [...]"

  • Your content can be deleted if you violate the terms

    "As part of this moderation, any message that does not comply with the stated rules may be moved, reformulated, truncated or deleted."

  • You agree not to submit libelous, harassing or threatening content

    "For any publication in a discussion forum, the user undertakes to respect the following rules and principles: [...]" "to not post abusive, defamatory, denigrating, homophobic, racist or revisionist messages;"

  • Minors must have the authorization of their legal guardians to use the service

    "Where permitted by the Terms of Use of a Service, minors over 13 years old are entitled to use the CNED Services and to have a User Account on the basis of the condition that they have obtained the consent of their parents or the holders of the parental authority."

Good 2

  • Your account may be suspended and/or terminated for breaching the Terms of Service

    User accounts can be terminated after having been in breach of the Terms of Service repeatedly

    "The Cned reserves the right to suspend access to a Service in the event of: acts in contravention of the provisions of the Intellectual Property Code, failure to comply with any of the obligations incumbent on a User/Visitor under these Terms."

  • You can opt out of receiving promotional communications

    "To stop receiving commercial communications from CNED by email, you can use our unsubscribe page."

The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.