Fine Print

See what you've agreed to, in one list.

What LINE's terms say

F privacy grade · line.me · Social & messaging

LINE's terms of service and privacy policy have 32 rated points: 3 serious, 16 bad, 7 worth knowing and 6 good. 24 apply whenever you use the site, signed in or not; 8 only once you have an account.

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Signed in or not

Whenever you use LINE

Serious 1

  • Sensitive data is collected and shared to target advertising

    In some countries, sensitive data is collected and shared to target advertising

    Applies to Japan, Taiwan, Thailand, Indonesia. Personal messages can (and often does) include sensitive information.

    Where it says this ↗

Bad 14

  • Your data may be processed and stored anywhere in the world

    Where it says this ↗
  • Information is gathered about you through third parties

    Where it says this ↗
  • Third-party cookies are used for statistics

    Where it says this ↗
  • Extra data may be collected about you through promotions

    Where it says this ↗
  • Your personal information is used for many different purposes

    The list of purposes continues following this quote, but I didn't want to highlight all of it.

    Where it says this ↗
  • This service shares your personal data with third parties that are not essential to its operation

    Where it says this ↗
  • You are tracked via web beacons, tracking pixels, browser fingerprinting, and/or device fingerprinting

    You are tracked via web beacons, tracking pixels, browser fingerprinting and device fingerprinting

    Also: "We may use cookies and similar web tracking technologies (web beacon, pixel etc.) "

    Where it says this ↗
  • A secure, anonymized record of your data may be kept for analytical purposes after the data retention period ends

    The service may keep a secure, anonymized record of your data for analytical purposes even after the data retention period

    Where it says this ↗
  • Your personal data may be sold or otherwise transferred as part of a bankruptcy proceeding or other type of financial transaction

    Where it says this ↗
  • Your data is processed and stored in a country that is less friendly to user privacy protection

    Simply by reading the Privacy Policy it is clear that Japan as weak privacy laws: "As of January 23, 2019, the European Commission has determined that Japan has secured sufficient protection standards regarding Personal Data"

    Where it says this ↗
  • Location data may be collected, used and/or shared

    In some countries, this service may collect, use, and share location data

    Applies to: Japan, Taiwan, Thailand, Indonesia

    Where it says this ↗
  • Your profile is combined across various products

    In some countries, your profile is combined across various products

    Applies to: Japan, Taiwan, Thailand, Indonesia

    Where it says this ↗
  • You may be tracked on other websites

    This service tracks you on other websites and apps

    Where it says this ↗
  • Many different types of personal data are collected

    Including all metadata.

    Where it says this ↗

Worth knowing 5

  • The service can stop being provided at any time

    They may stop providing the service at any time

    Where it says this ↗
  • Third parties are involved in operating the service

    Where it says this ↗
  • This service gives your personal data to third parties involved in its operation

    Where it says this ↗
  • You should revisit the terms periodically, although in case of material changes, the service will notify

    You should revisit the privacy policy periodically, although in case of material changes, the service will notify

    Where it says this ↗
  • The terms may be changed at any time, but you will receive notification of the changes

    The service may change its terms at any time, but the user will receive notification of the changes.

    Where it says this ↗

Good 4

  • You can limit how your information is used by third parties and the service

    You can limit how your information is used by third-parties and the service

    Where it says this ↗
  • Information is provided about security practices

    Where it says this ↗
  • The service claims that third parties it shares your personal information with are bound by confidentiality obligations

    Third parties used by the service are bound by confidentiality obligations

    Where it says this ↗
  • You can request access, correction and/or deletion of your data

    Where it says this ↗
With an account

If you have a LINE account

Serious 2

  • Private messages can be read

    Where it says this ↗
  • Your identity is used in ads that are shown to other users

    In some countries, your identity is used in ads that are shown to other users

    Applies to: Japan, Taiwan, Thailand, Indonesia

    Where it says this ↗

Bad 2

Worth knowing 2

Good 2

The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.