Fine Print

See what you've agreed to, in one list.

What Netflix's terms say

D privacy grade · netflix.com · Video & music

Netflix's terms of service and privacy policy have 50 rated points: 0 serious, 21 bad, 14 worth knowing and 15 good. 40 apply whenever you use the site, signed in or not; 10 only once you have an account.

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Signed in or not

Whenever you use Netflix

Bad 20

  • Location data may be collected, used and/or shared

    This service may collect, use, and share location data

    Where it says this ↗
  • Referring and/or exit pages are tracked

    This service tracks which web page referred you to it

    "We collect information about you and your use of our service, [...]This information includes: [...] referring source (for example, referral URLs),"

    Where it says this ↗
  • Third-party cookies are used for advertising

    Tracking via third-party cookies for other purposes without your consent.

    Where it says this ↗
  • Information is gathered about you through third parties

    This service gathers information about you through third parties

    Where it says this ↗
  • Your personal data may be used for marketing purposes

    This service may use your personal information for marketing purposes

    Where it says this ↗
  • Your biometric data is collected

    Where it says this ↗
  • Many third parties are involved in operating the service

    Where it says this ↗
  • You are tracked via web beacons, tracking pixels, browser fingerprinting, and/or device fingerprinting

    The service may use tracking pixels, web beacons, browser fingerprinting, and/or device fingerprinting on users.

    Where it says this ↗
  • Your personal data is used to employ targeted third-party advertising

    The service uses your personal data to employ targeted third-party advertising

    Where it says this ↗
  • This service shares your personal data with third parties that are not essential to its operation

    This service can share your personal information to third parties

    Where it says this ↗
  • App required for this service requires broad device permissions

    Where it says this ↗
  • Third-party cookies are used for statistics

    This service uses third-party cookies for statistics

    Where it says this ↗
  • Extra data may be collected about you through promotions

    The service may collect extra data about you through promotions

    Full quote: "Information you provide to us: We collect information you provide to us which includes: your name, email address, address or postal code, payment method(s), and telephone number. In certain countries, we collect a government identification number for purposes such as billing and tax compliance. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions."

    Where it says this ↗
  • You are being tracked via social media cookies/pixels

    The service uses social media cookies/pixels

    Where it says this ↗
  • Some personal data may be kept for business interests or legal obligations

    This service may keep personal data after a request for erasure for business interests or legal obligations

    Where it says this ↗
  • You may be tracked on other websites

    This service tracks you on social media and public databases.

    "These sources vary over time, but could include: [...] publicly-available sources such as publicly available posts on social media platforms and information available through public databases associating IP addresses with internet service providers (ISPs)."

    Where it says this ↗
  • Your data may be processed and stored anywhere in the world

    Where it says this ↗
  • Your personal information is used for many different purposes

    This service uses your personal information for many different purposes

    Where it says this ↗
  • Your personal data may be disclosed to comply with government requests without notice to you

    Netflix reserve the right to disclose personal info, no notification.

    Netflix also reserves the right to disclose personal information if we reasonably believe that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities, security or technical issues, or (d) protect against harm to the rights, property or safety of Netflix, its users or the public as required or permitted by law. In connection with any reorganization, restructuring, merger or sale, or other transferring of assets we reserve the right to transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our privacy policy.

    Where it says this ↗
  • Many different types of personal data are collected

    The service collects many different types of personal data

    "[...]Information you provide to us: We collect information you provide to us which includes: your name, email address, address or postal code, payment method(s), and telephone number.[...] information when you choose to provide ratings, taste preferences, account settings (including preferences set in the "Account" section of our website), or otherwise provide information to us through our service or elsewhere. Information we collect automatically[...]"

    Where it says this ↗

Worth knowing 9

  • Blocking first-party cookies may limit your ability to use the service

    Blocking first party cookies may limit your ability to use the service

    Where it says this ↗
  • Your IP address is collected, which can be used to view your approximate location

    This service collects your IP address, which can be used to view your approximate location

    "We collect information about you and your use of our service,[...] This information includes: [...] IP address (which may tell us your general location),"

    Where it says this ↗
  • First-party cookies are used

    This service requires first-party cookies

    Where it says this ↗
  • Invalidity of any portion of the Terms of Service does not entail invalidity of its remainder

    Where it says this ↗
  • Spidering, crawling, or accessing the site through any automated means is not allowed

    Spidering or crawling is not allowed

    Where it says this ↗
  • The court of law governing the terms is in location X

    The court of law governing the terms is in location Netherlands

    Where it says this ↗
  • Do Not Track (DNT) headers are ignored and you are tracked anyway even if you set this header

    This service ignores the Do Not Track (DNT) header and tracks users anyway even if they set this header.

    Where it says this ↗
  • There is a date of the last update of the agreements

    Where it says this ↗
  • This service is only available for use individually and non-commercially

    This service is only available for use individually and non-commercially.

    Where it says this ↗

Good 11

  • You can request access, correction and/or deletion of your data

    Users can request access and deletion of personal info.

    With respect to your personal information, you can request access and that we correct or delete this personal information by emailing your request to [email protected].

    Where it says this ↗
  • Information is provided about how your personal data is used

    The service provides information about how they intend to use your personal data

    Where it says this ↗
  • The service will only respond to government requests that are reasonable

    Where it says this ↗
  • Information is provided about how your personal data is collected

    The service provides information about how they collect personal data

    Where it says this ↗
  • Information is provided about what kind of personal information is collected

    The service provides details about what kinds of personal information they collect

    Where it says this ↗
  • A complaint mechanism is provided for the handling of personal data

    The service provides a complaint mechanism for the handling of personal data

    Where it says this ↗
  • A free help desk is provided

    The service provides a free help desk

    Where it says this ↗
  • You can opt out of targeted advertising

    Where it says this ↗
  • When the service wants to make a material change to its terms, you are notified at least 30 days in advance

    When the service wants to make a material change to its terms, users are notified at least 30 days in advance

    Where it says this ↗
  • Promises will be kept after a merger or acquisition

    Your information can be transferred to a new company, but only if it complies with Netflix's Privacy Policy.

    Where it says this ↗
  • You can limit how your information is used by third parties and the service

    You can limit how your information is used by third-parties and the service

    Where it says this ↗
With an account

If you have a Netflix account

Bad 1

  • Tracking pixels are used in service-to-user communication

    Full quote: "Information you provide to us: We collect information you provide to us which includes: your name, email address, address or postal code, payment method(s), and telephone number. In certain countries, we collect a government identification number for purposes such as billing and tax compliance. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions."

    Where it says this ↗

Worth knowing 5

  • No refunds will be issued

    The service has a no refund policy

    Where it says this ↗
  • You authorise the service to charge a credit card supplied on re-occurring basis

    Where it says this ↗
  • Minors must have the authorization of their legal guardians to use the service

    Where it says this ↗
  • This service is only available to users over a certain age

    This service is only available to users over 18 years old

    Where it says this ↗
  • You are responsible for maintaining the security of your account and for the activities on your account

    Where it says this ↗

Good 4

  • You have the right to leave this service at any time

    You may cancel your Netflix membership at any time. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH MEMBERSHIP PERIODS OR UNWATCHED MOVIES OR TV SHOWS.

    Where it says this ↗
  • You can retrieve an archive of your data

    This service allows you to retrieve an archive of your data

    Where it says this ↗
  • You can opt out of receiving promotional communications

    You can opt out of promotional communications

    Where it says this ↗
  • You are informed about the risk of publishing personal info online

    The service informs users about the risk of publishing personal info online

    Where it says this ↗

The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.