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What NHS's terms say

C privacy grade · nhs.uk · Health & lifestyle

NHS's terms of service and privacy policy have 17 rated points: 1 serious, 5 bad, 4 worth knowing and 7 good. 14 apply whenever you use the site, signed in or not; 3 only once you have an account.

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Signed in or not

Whenever you use NHS

Bad 4

  • Third-party cookies are used for statistics

  • Your personal data may be used for marketing purposes

  • No guarantee is made regarding the correction of software errors

    The service does not guarantee that software errors will be corrected

  • Some personal data may be kept for business interests or legal obligations

Worth knowing 3

  • No guarantee is made reguarding the accuracy and/or reliability of the information provided

    The service does not guarantee accuracy or reliability of the information provided

  • Security incidents are reported to the authorities

  • No warranty is made regarding an uninterrupted, timely, secure and/or error-free experience

    The service provider makes no warranty regarding uninterrupted, timely, secure or error-free service

Good 7

  • A list of all cookies used by the service is provided

    A list of all cookies set by the website is provided

  • Information is provided about how your personal data is used

  • The data retention period is kept to the minimum necessary for fulfilling its purposes

  • This service claims that your personal data is not being sold

    Your personal data is not sold

  • You can request access, correction and/or deletion of your data

  • The service claims to be GDPR compliant for European users

  • You aren’t forced into binding arbitration in case of disputes

With an account

If you have a NHS account

Serious 1

  • Specific content can be deleted without reason and may be removed without prior notice

Bad 1

  • Your provided identifiable information is actively checked by the service

Worth knowing 1

  • You are responsible for maintaining the security of your account and for the activities on your account

The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.