Fine Print

See what you've agreed to, in one list.

What NordVPN's terms say

D privacy grade · nordvpn.com · Tech & telecom

NordVPN's terms of service and privacy policy have 46 rated points: 0 serious, 12 bad, 23 worth knowing and 11 good. 34 apply whenever you use the site, signed in or not; 12 only once you have an account.

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Signed in or not

Whenever you use NordVPN

Bad 11

  • Terms may be changed any time at their discretion, without notice to you

    Terms may be changed any time at their discretion, without notice to the user

    Where it says this ↗
  • You waive your right to a class action

    You waive your right to a class action.

    Where it says this ↗
  • Your personal data may be sold or otherwise transferred as part of a bankruptcy proceeding or other type of financial transaction

    The service can sell or otherwise transfer your personal data as part of a bankruptcy proceeding or other type of financial transaction.

    Where it says this ↗
  • Your personal data may be used for marketing purposes

    This service may use your personal information for marketing purposes

    Where it says this ↗
  • Instead of asking directly, this Service will assume your consent to changes of terms merely from your usage

    Instead of asking directly, this Service will assume your consent merely from your usage.

    Where it says this ↗
  • Certain features may be throttled

    This service throttles your use

    Where it says this ↗
  • You are tracked via web beacons, tracking pixels, browser fingerprinting, and/or device fingerprinting

    The service may use tracking pixels, web beacons, browser fingerprinting, and/or device fingerprinting on users.

    Where it says this ↗
  • Logs are kept for an undefined period of time

    Where it says this ↗
  • The service is only available in some countries approved by its government

    Where it says this ↗
  • Your data may be processed and stored anywhere in the world

    Where it says this ↗
  • Third-party cookies are used for statistics

    This service uses third-party cookies for statistics

    Where it says this ↗

Worth knowing 16

  • The service is provided 'as is' and to be used at your sole risk

    The service is provided 'as is' and to be used at the users' sole risk

    Where it says this ↗
  • No warranty is made regarding an uninterrupted, timely, secure and/or error-free experience

    The service provider makes no warranty regarding uninterrupted, timely, secure or error-free service

    Where it says this ↗
  • Third parties are involved in operating the service

    Third parties may be involved in operating the service

    Where it says this ↗
  • The service can stop being provided at any time

    They may stop providing the service at any time

    Where it says this ↗
  • Blocking first-party cookies may limit your ability to use the service

    Blocking cookies may limit your ability to use the service

    Where it says this ↗
  • There is a date of the last update of the agreements

    Where it says this ↗
  • You should revisit the terms periodically, although in case of material changes, the service will notify

    Users should revisit the terms periodically, although in case of material changes, the service will notify

    Where it says this ↗
  • Do Not Track (DNT) headers are ignored and you are tracked anyway even if you set this header

    This service ignores the Do Not Track (DNT) header and tracks users anyway even if they set this header.

    Where it says this ↗
  • The service assumes no liability for any damages the user incurs

    This service assumes no liability for any losses or damages resulting from any matter relating to the service

    Where it says this ↗
  • This service gives your personal data to third parties involved in its operation

    Where it says this ↗
  • No guarantee is made reguarding the accuracy and/or reliability of the information provided

    The service does not guarantee accuracy or reliability of the information provided

    Where it says this ↗
  • This service informs you that its Privacy Policy does not apply to third-party services

    The service informs users that its privacy policy does not apply to third party websites

    Where it says this ↗
  • Invalidity of any portion of the Terms of Service does not entail invalidity of its remainder

    Where it says this ↗
  • The court of law governing the terms is in location X

    The court of law governing the terms is in location Panama

    Where it says this ↗
  • You agree not to use the service for illegal purposes

    Users agree not to use the service for illegal purposes

    Where it says this ↗
  • You agree to defend, indemnify, and hold the service harmless in case of a claim related to your use of the service

    Where it says this ↗

Good 7

  • You can request access, correction and/or deletion of your data

    You can request access and deletion of personal data

    Where it says this ↗
  • Your personal data is used for limited purposes

    Where it says this ↗
  • This service claims that your personal data is not being sold

    This service does not sell your personal data

    Where it says this ↗
  • The service will resist legal requests for your information where reasonably possible

    The service will resist legal requests for user information where reasonably possible

    Where it says this ↗
  • A list of all cookies used by the service is provided

    The service provides a complete list of all cookies set by its website

    Where it says this ↗
  • The court of law governing the terms is in a jurisdiction that is friendlier to user privacy protection

    The court of law governing the terms is in a jurisdiction that is friendlier to user privacy protection.

    Where it says this ↗
  • This service provides a list of third parties involved in its operation

    This Service provides a list of Third Parties involved in its operation.

    Where it says this ↗
With an account

If you have a NordVPN account

Bad 1

  • Tracking pixels are used in service-to-user communication

    Although it isn't explicitely specified, NordVPN uses "tools" to know if you opened one of their marketing emails.

    Where it says this ↗

Worth knowing 7

  • This service is only available to users over a certain age

    This service is only available to users of a certain age

    Where it says this ↗
  • You authorise the service to charge a credit card supplied on re-occurring basis

    Where it says this ↗
  • You cannot distribute or disclose your account to third parties

    Where it says this ↗
  • Your account can be suspended for several reasons

    The service can suspend your account for several reasons

    Where it says this ↗
  • You agree not to submit libelous, harassing or threatening content

    Users agree not to submit libelous, harassing or threatening content

    Where it says this ↗
  • You are responsible for maintaining the security of your account and for the activities on your account

    Where it says this ↗
  • You are prohibited from sending chain letters, junk mail, spam or any unsolicited messages

    This service prohibits users sending chain letters, junk mail, spam or any unsolicited messages

    Where it says this ↗

Good 4

  • You are entitled to a refund if certain thresholds or standards are not met by the service

    Users are entitled to a refund if certain thresholds or standards are not met by the service

    Where it says this ↗
  • An anonymous payment method is offered

    This service offers an anonymous payment method

    Where it says this ↗
  • You have the right to leave this service at any time

    Where it says this ↗
  • You can opt out of receiving promotional communications

    You can opt out of promotional communications

    Where it says this ↗

The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.