What PureVPN's terms say
PureVPN's terms of service and privacy policy have 41 rated points: 0 serious, 13 bad, 16 worth knowing and 12 good. 28 apply whenever you use the site, signed in or not; 13 only once you have an account.
Whenever you use PureVPN
Bad 11
You are forced into binding arbitration in case of disputes
Where it says this ↗This service assumes no liability for unauthorized access to your personal information
Where it says this ↗Your personal data may be used for marketing purposes
Full quote: "How We Use This Information To provide, operate, and maintain our Services To improve, personalize, and expand our Services To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes"
Where it says this ↗Third-party cookies are used for advertising
Where it says this ↗If you offer suggestions to the service, they become the owner of the ideas that you give them
Where it says this ↗No guarantee is made regarding the correction of software errors
The service does not guarantee that software errors will be corrected
Where it says this ↗Terms may be changed any time at their discretion, without notice to you
Where it says this ↗Your data may be processed and stored anywhere in the world
Where it says this ↗Third-party cookies are used for statistics
Where it says this ↗Many third parties are involved in operating the service
Where it says this ↗Instead of asking directly, this Service will assume your consent to changes of terms merely from your usage
Instead of asking directly, this Service will assume your consent merely from your usage.
Where it says this ↗
Worth knowing 10
You agree to defend, indemnify, and hold the service harmless in case of a claim related to your use of the service
Where it says this ↗You agree not to use the service for illegal purposes
Where it says this ↗The service can stop being provided at any time
They may stop providing the service at any time
Where it says this ↗This service is only available for use individually and non-commercially
This service is only available for use individually and non-commercially (except for Business VPN accounts)
Where it says this ↗The service assumes no liability for any damages the user incurs
This service assumes no liability for any losses or damages resulting from any matter relating to the service
Where it says this ↗The court of law governing the terms is in location X
The court of law governing the terms is in Hong Kong
Where it says this ↗This service gives your personal data to third parties involved in its operation
Where it says this ↗No warranty is made regarding an uninterrupted, timely, secure and/or error-free experience
The service provider makes no warranty regarding uninterrupted, timely, secure or error-free service
Where it says this ↗Instructions are provided on how to submit a copyright claim
Where it says this ↗No guarantee is made reguarding the accuracy and/or reliability of the information provided
The service does not guarantee accuracy or reliability of the information provided
Created by Docbot version v3
Where it says this ↗
Good 7
Information is provided about what kind of personal information is collected
Details are provided about what kind of information they collect
Where it says this ↗This service claims that your personal data is not being sold
Your personal data is not sold
Where it says this ↗Information is provided about how your personal data is used
Where it says this ↗Information is provided about security practices
Where it says this ↗Only necessary logs are kept by the service to ensure quality
No VPN logs policy
Where it says this ↗You can request access, correction and/or deletion of your data
EU residents can request access, correction and/or deletion of their data
Where it says this ↗The cookies used by this service do not contain information that would personally identify you
Where it says this ↗
If you have a PureVPN account
Bad 2
You must provide your identifiable information
This is a paid service. At registration, users are required to provide true and current information and no anonymous payment method is provided (PayPal, Visa).
Where it says this ↗Your account can be deleted or permanently suspended without prior notice and without a reason
Your account can be deleted without prior notice and without a reason
Also: "We reserve the right to terminate your use of the Website and/or the Services for violating any of the prohibited uses or for any other reason in our sole and exclusive decision."
Where it says this ↗
Worth knowing 6
You are responsible for maintaining the security of your account and for the activities on your account
Where it says this ↗You agree not to submit libelous, harassing or threatening content
Where it says this ↗You are prohibited from sending chain letters, junk mail, spam or any unsolicited messages
Where it says this ↗This service is only available to users over a certain age
This service is only available to users over 18 years of age
Where it says this ↗You cannot distribute or disclose your account to third parties
Where it says this ↗Your account can be suspended for several reasons
Where it says this ↗
Good 5
You have the right to leave this service at any time
Where it says this ↗If you are the target of a copyright holder's take down notice, this service gives you the opportunity to defend yourself
Where it says this ↗You can opt out of receiving promotional communications
You can opt out of promotional communications
Where it says this ↗You are entitled to a refund if certain thresholds or standards are not met by the service
Where it says this ↗Your account may be suspended and/or terminated for breaching the Terms of Service
User accounts can be terminated after having been in breach of the terms of service repeatedly
Where it says this ↗
The documents
- Terms of Service ↗
- Privacy Policy ↗
- Refund Policy ↗ account holders
Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.