Fine Print

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What Asana's terms say

F privacy grade · asana.com · Productivity & cloud

Asana's terms of service and privacy policy have 90 rated points: 4 serious, 30 bad, 38 worth knowing and 18 good. 73 apply whenever you use the site, signed in or not; 17 only once you have an account.

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Signed in or not

Whenever you use Asana

Serious 3

  • You may still be tracked even after opting out from tracking

    This service still tracks you even if you opted out from tracking

  • Your personal data is used for automated decision-making, profiling or AI training

  • Sensitive data is collected and shared to target advertising

Bad 28

  • Instead of asking directly, this Service will assume your consent to changes of terms merely from your usage

  • Per the service's terms, you may not express negative opinions about them

  • If you offer suggestions to the service, they become the owner of the ideas that you give them

  • Any liability on behalf of the service is only limited to the fees you paid as a user

  • This service assumes no liability for unauthorized access to your personal information

  • No guarantee is made regarding the correction of software errors

    The service does not guarantee that software errors will be corrected

  • Your personal data is used to employ targeted third-party advertising

  • Third-party cookies are used for advertising

  • Third-party cookies are used for statistics

  • You are being tracked via social media cookies/pixels

  • Certain features may be throttled

    Your use is throttled

  • Your personal data may be used for marketing purposes

  • Third-party cookies are employed, but with opt out instructions

    Third party cookies are employed, but with opt out instructions

  • Information is gathered about you through third parties

  • App required for this service requires broad device permissions

  • Extra data may be collected about you through promotions

  • Location data may be collected, used and/or shared

    This service may collect, use, and share location data

  • Your biometric data is collected

  • Your profile is combined across various products

  • This service shares your personal data with third parties that are not essential to its operation

  • Your data is processed and stored in a country that is less friendly to user privacy protection

  • Your data may be processed and stored anywhere in the world

  • Some personal data may be kept for business interests or legal obligations

  • You are tracked via web beacons, tracking pixels, browser fingerprinting, and/or device fingerprinting

  • Referring and/or exit pages are tracked

    This service tracks which web page referred you to it

  • Many different types of personal data are collected

  • Your personal information is used for many different purposes

  • Your personal data may be sold or otherwise transferred as part of a bankruptcy proceeding or other type of financial transaction

Worth knowing 29

  • Failure to enforce any provision of the Terms of Service does not constitute a waiver of such provision

  • Harming minors in any ways is prohibited

  • You agree not to use the service for illegal purposes

  • This service does not condone any ideas contained in its user-generated contents

  • The service is provided 'as is' and to be used at your sole risk

  • You are prohibited from attempting to gain unauthorized access to other computer systems

  • Spidering, crawling, or accessing the site through any automated means is not allowed

  • No guarantee is given regarding quality

  • This service does not guarantee that it or the products obtained through it meet your expectations or requirements

  • No warranty is made regarding an uninterrupted, timely, secure and/or error-free experience

    The service provider makes no warranty regarding uninterrupted, timely, secure or error-free service

  • Invalidity of any portion of the Terms of Service does not entail invalidity of its remainder

  • Defend, indemnify, hold harmless; survives termination

  • [DEPRECATED] The service is not responsible for linked or (clearly) quoted content from third-party content providers

    The service is not responsible for linked or (clearly) quoted content from third-party content providers

  • You agree to defend, indemnify, and hold the service harmless in case of a claim related to your use of the service

  • This service informs you that its Privacy Policy does not apply to third-party services

    The service informs you that its privacy policy does not apply to third party websites

  • This service informs you that its Terms of Service does not apply to third-party services

    This service informs you that its Terms of Service does not apply to third party websites

  • The service can stop being provided at any time

    They may stop providing the service at any time

  • The court of law governing the terms is in location X

  • The terms for this service are translated into different languages

  • Your IP address is collected, which can be used to view your approximate location

  • Your personal data may be aggregated into statistics

    Your personal data is aggregated into statistics

  • First-party cookies are used

  • Blocking first-party cookies may limit your ability to use the service

    Blocking first party cookies may limit your ability to use the service

  • Do Not Track (DNT) headers are ignored and you are tracked anyway even if you set this header

  • Third parties are involved in operating the service

  • This service gives your personal data to third parties involved in its operation

  • There is a date of the last update of the agreements

  • The terms may be changed at any time, but you will receive notification of the changes

  • The service assumes no liability for any damages the user incurs

Good 13

  • Information is provided about how your personal data is used

    Created by Docbot version v3

    Where it says this ↗

  • Information is provided about what kind of personal information is collected

    Information is provided about what kind of information they collect

    Created by Docbot version v3

    Where it says this ↗

  • The court of law governing the terms is in a jurisdiction that is friendlier to user privacy protection

  • You aren’t forced into binding arbitration in case of disputes

  • A complaint mechanism is provided for the handling of personal data

  • Information is provided about how your personal data is collected

    Information is provided about how they collect personal data

  • The data retention period is kept to the minimum necessary for fulfilling its purposes

  • The service will try to inform and/or notify you regarding government inquiries that may involve your personal information

    The service promises to inform and/or notify you regarding government inquiries that may involve your personal data

  • You can request access, correction and/or deletion of your data

  • The service claims to be CCPA compliant for California users

  • You can opt out of targeted advertising

  • Archives of their agreements are provided so that changes can be viewed over time

  • Your feedback is invited regarding changes to the terms

    Your feedback is invited regarding changes to the Privacy Policy

With an account

If you have a Asana account

Serious 1

  • Specific content can be deleted without reason and may be removed without prior notice

Bad 2

  • Your account can be deleted or permanently suspended without prior notice and without a reason

  • Tracking pixels are used in service-to-user communication

Worth knowing 9

  • This service is only available to users over a certain age

  • Banned users are prohibited from creating a new account

  • You are responsible for maintaining the security of your account and for the activities on your account

  • You cannot distribute or disclose your account to third parties

  • You are prohibited from sending chain letters, junk mail, spam or any unsolicited messages

  • Your content can be deleted if you violate the terms

  • You agree not to submit libelous, harassing or threatening content

  • The posting of pornographic content is prohibited

  • You must create an account to use this service

Good 5

  • You are prohibited from publishing any third party’s personally identifiable information without their consent

    The publishing of personally identifiable information without the owner’s consent is not allowed

  • You maintain ownership of your content

  • Your account may be suspended and/or terminated for breaching the Terms of Service

    User accounts can be terminated after having been in breach of the terms of service repeatedly

  • You can opt out of receiving promotional communications

    You can opt out of promotional communications

  • You can retrieve an archive of your data

The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.