Fine Print

See what you've agreed to, in one list.

What BetterHelp's terms say

C privacy grade · betterhelp.com · Health & lifestyle

BetterHelp's terms of service and privacy policy have 8 rated points: 0 serious, 1 bad, 6 worth knowing and 1 good. 7 apply whenever you use the site, signed in or not; 1 only once you have an account.

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Signed in or not

Whenever you use BetterHelp

Bad 1

  • Any liability on behalf of the service is only limited to the fees you paid as a user

    Created by Docbot version v3

    Where it says this ↗

Worth knowing 5

  • The service can stop being provided at any time

    They may stop providing the service at any time

    Where it says this ↗
  • Invalidity of any portion of the Terms of Service does not entail invalidity of its remainder

    Where it says this ↗
  • The service is provided 'as is' and to be used at your sole risk

    The service is provided 'as is' and to be used at the users' sole risk

    The Terms and Conditions state, "YOU UNDERSTAND, AGREE AND ACKNOWLEDGE THAT THE PLATFORM IS PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND . . . THE USE OF THE PLATFORM IS AT YOUR OWN RISK."

    Where it says this ↗
  • No guarantee is made reguarding the accuracy and/or reliability of the information provided

    The service does not guarantee accuracy or reliability of the information provided

    The Terms and Conditions state, "YOU UNDERSTAND, AGREE AND ACKNOWLEDGE THAT THE PLATFORM IS PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, NON-INFRINGEMENT, SECURITY, FITNESS FOR A PARTICULAR PURPOSE OR ACCURACY."

    Where it says this ↗
  • There is a date of the last update of the agreements

Good 1

  • Information is provided about what kind of personal information is collected

    Information is provided about what kind of information they collect

    Created by Docbot version v3

    Where it says this ↗
With an account

If you have a BetterHelp account

Worth knowing 1

  • You must report to the service any unauthorized use of your account or any breach of security

    Created by Docbot version v3

    Where it says this ↗

The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.