Fine Print

See what you've agreed to, in one list.

What Fastmail's terms say

B privacy grade · fastmail.com · Productivity & cloud

Fastmail's terms of service and privacy policy have 40 rated points: 0 serious, 4 bad, 16 worth knowing and 20 good. 29 apply whenever you use the site, signed in or not; 11 only once you have an account.

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Signed in or not

Whenever you use Fastmail

Bad 4

  • Third-party cookies are used for statistics

    This service uses third-party cookies for statistics

    Where it says this ↗
  • You shall not interfere with another person's enjoyment of the service

    Users shall not interfere with another person's enjoyment of the service

    Where it says this ↗
  • You have a reduced time period to take legal action against the service

    Users have a reduced time period to take legal action against the service

    Where it says this ↗
  • Your data may be processed and stored anywhere in the world

    Where it says this ↗

Worth knowing 12

  • Invalidity of any portion of the Terms of Service does not entail invalidity of its remainder

    Where it says this ↗
  • You are prohibited from attempting to gain unauthorized access to other computer systems

    This service prohibits users from attempting to gain unauthorized access to other computer systems

    Where it says this ↗
  • You should revisit the terms periodically, although in case of material changes, the service will notify

    Users should revisit the terms periodically, although in case of material changes, the service will notify

    Where it says this ↗
  • Other rules, terms, conditions and/or guidelines may apply

    Other applicable rules, terms, conditions or guidelines

    Where it says this ↗
  • The service is provided 'as is' and to be used at your sole risk

    The service is provided 'as is' and to be used at the users' sole risk

    Where it says this ↗
  • You agree not to use the service for illegal purposes

    Users agree not to use the service for illegal purposes

    Where it says this ↗
  • This service assumes no responsibility and liability for the contents of links to other websites

    Where it says this ↗
  • You are allowed to quote their content with attribution

    Where it says this ↗
  • There is a date of the last update of the agreements

    There is a date of the last update of the terms

    Where it says this ↗
  • The court of law governing the terms is in location X

    Where it says this ↗
  • You agree to defend, indemnify, and hold the service harmless in case of a claim related to your use of the service

    Where it says this ↗
  • No guarantee is made reguarding the accuracy and/or reliability of the information provided

    The service does not guarantee accuracy or reliability of the information provided

    Created by Docbot version v3

    Where it says this ↗

Good 13

  • Information is provided about security practices

    The user is informed about security practices

    Where it says this ↗
  • Do Not Track (DNT) headers are respected

    This service respects your browser's Do Not Track (DNT) headers

    Where it says this ↗
  • Information is provided about how your personal data is used

    The service provides information about how they intend to use your personal data

    Where it says this ↗
  • Refusing tracking cookies won’t limit your ability to use the service

    Tracking cookies refused will not limit your ability to use the service

    Where it says this ↗
  • A list of all cookies used by the service is provided

    The service provides a complete list of all cookies set by its website

    Where it says this ↗
  • This service claims that your personal data is not being sold

    This service does not sell your personal data

    Where it says this ↗
  • A free help desk is provided

    The service provides a free help desk

    Where it says this ↗
  • A complaint mechanism is provided for the handling of personal data

    The service provides a complaint mechanism for the handling of personal data

    Where it says this ↗
  • The data retention period is kept to the minimum necessary for fulfilling its purposes

    The service's data retention period is kept to the minimum necessary for fulfilling its purposes

    Where it says this ↗
  • The terms for this service are easy to read

    Where it says this ↗
  • The service claims that third parties it shares your personal information with are bound by confidentiality obligations

    Third parties used by the service are bound by confidentiality obligations

    Where it says this ↗
  • Third parties are not allowed to access your personal information without a legal basis

    The service will not allow third parties to access your personal information without a legal basis

    Where it says this ↗
  • Archives of their agreements are provided so that changes can be viewed over time

    This service provides archives of their terms of service so that changes can be viewed over time

    Where it says this ↗
With an account

If you have a Fastmail account

Worth knowing 4

  • The posting of pornographic content is prohibited

    Prohibits the posting of pornographic content

    Where it says this ↗
  • This service is only available to users over a certain age

    This service is only available to users of a certain age

    Where it says this ↗
  • You agree not to submit libelous, harassing or threatening content

    Users agree not to submit libelous, harassing or threatening content

    Where it says this ↗
  • You are prohibited from sending chain letters, junk mail, spam or any unsolicited messages

    This service prohibits users sending chain letters, junk mail, spam or any unsolicited messages

    Where it says this ↗

Good 7

  • You can delete your content from this service

    Where it says this ↗
  • You have the right to leave this service at any time

    Where it says this ↗
  • You maintain ownership of your content

    You maintain ownership of your data

    Where it says this ↗
  • Two factor authentication is provided for your account

    The service provides two factor authentification for your account

    Where it says this ↗
  • You can opt out of receiving promotional communications

    You can opt out of promotional communications

    Where it says this ↗
  • Your account may be suspended and/or terminated for breaching the Terms of Service

    User accounts can be terminated after having been in breach of the terms of service repeatedly

    Where it says this ↗
  • You can retrieve an archive of your data

    This service allows you to retrieve an archive of your data

    Where it says this ↗

The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.