Fine Print

See what you've agreed to, in one list.

What LastPass's terms say

D privacy grade · lastpass.com · Productivity & cloud

LastPass's terms of service and privacy policy have 14 rated points: 0 serious, 6 bad, 4 worth knowing and 4 good. 11 apply whenever you use the site, signed in or not; 3 only once you have an account.

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Signed in or not

Whenever you use LastPass

Bad 6

  • If you offer suggestions to the service, they become the owner of the ideas that you give them

    Emails sent to lastpass may be published publically

    If you send us a request (for example via a support email or via one of our feedback mechanisms), they reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users.

    Where it says this ↗
  • Third-party cookies are used for advertising

    Tracking via third-party cookies for other purposes without your consent.

    Where it says this ↗
  • Third-party cookies are used for statistics

    Where it says this ↗
  • Your profile is combined across various products

    Where it says this ↗
  • Location data may be collected, used and/or shared

    This service may collect, use, and share location data

    Where it says this ↗
  • You waive your right to a class action

    You waive your right to a class action.

    Docbot

    Where it says this ↗

Worth knowing 3

  • There is a date of the last update of the agreements

    Where it says this ↗
  • Your IP address is collected, which can be used to view your approximate location

    This service collects your IP address, which can be used to view your approximate location

    Where it says this ↗
  • You should revisit the terms periodically, although in case of material changes, the service will notify

    Users should revisit the terms periodically, although in case of material changes, the service will notify

    Where it says this ↗

Good 2

With an account

If you have a LastPass account

Worth knowing 1

  • No refunds will be issued

    LastPass will not provide refunds if they terminate you account or terminate the service

    LastPass has the right (though not the obligation) to, in LastPass' sole discretion (i) refuse or remove any content that, in LastPass' reasonable opinion, violates any LastPass policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in LastPass' sole discretion. LastPass will have no obligation to provide a refund of any amounts previously paid.

    Where it says this ↗

Good 2

  • User suspension from the service will be fair and proportionate

    User suspension from the service will be fair and proportionate.

    Where it says this ↗
  • You can opt out of receiving promotional communications

    You can opt out of promotional communications

    Where it says this ↗

The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.