What Life360's terms say
Life360's terms of service and privacy policy have 20 rated points: 2 serious, 10 bad, 5 worth knowing and 3 good. 18 apply whenever you use the site, signed in or not; 2 only once you have an account.
Whenever you use Life360
Serious 1
You may still be tracked even after opting out from tracking
This service still tracks you even if you opted out from tracking
The privacy policy states that "Even if you opt-out, we may still collect and use information regarding your activities on our Sites and/or information from the advertisements on third-party websites for non-interest-based advertising purposes, such as to determine the effectiveness of the advertisements."
Where it says this ↗
Bad 10
This service receives your precise location through GPS coordinates
The privacy policy states that "We collect your location and motion information through your IP address, WiFi, Bluetooth, and GPS coordinates (e.g., latitude/longitude) available through your mobile device, motion information such as altitude, heading and speed."
Where it says this ↗Your personal data is used to employ targeted third-party advertising
The privacy policy states that "We may collect and share your personal information, including your unique identifiers or Advertising IDs and other data such as app events, with third-party ad networks, social media companies, including without limitation, to inform and improve tailored advertising, attribution, analytics or research purposes."
Where it says this ↗You may be tracked on other websites
This service tracks you on other websites
The privacy policy states that "When you choose to connect or interact with our Services through a third-party social networking service (“Social Network”), such as when you Like us on Facebook or post a comment to our Facebook page, we may collect information that you have already made public on your Social Network account."
Where it says this ↗Third-party cookies are used for statistics
The privacy policy states: "We may collect analytics data, or use third-party analytics tools such as Google Analytics, which may use Tracking Technologies, to help us measure traffic and usage trends for our websites, Products and Services."
Where it says this ↗Some personal data may be kept for business interests or legal obligations
The privacy policy states that "Life360 retains the information we receive as described in this Privacy Policy for as long as you use our Products or Services or as otherwise necessary to fulfill the purpose(s) for which it was collected, to resolve disputes, establish legal defenses, conduct audits, pursue legitimate business interests, enforce our agreements, and to comply with applicable laws. Our retention is based upon the amount, nature, and sensitivity of the information, the purposes for which we process the information, applicable legal requirements, and our legitimate interests. The purposes for which we process information may dictate different retention periods for the same types of information."
Where it says this ↗You are being tracked via social media cookies/pixels
The privacy policy states that "We may use social plugins, widgets and other features (each, a “Social Feature”) that are made available by and/or access third-party Social Networks. These Social Features allow these Social Networks to place cookies on your browser and to collect certain information, which may be associated with your personal Social Network account such as your name, your Social Network user identification number, your Social Network username, location, gender, birth date, email, profile picture, and your contacts on the Social Network. "
Where it says this ↗Many third parties are involved in operating the service
The privacy policy states "We may disclose personal information [...] with third-party partners that provide certain features and services you elect to use through or in connection with our Products or Service[...] Some examples are as follows: Crash Detection and Emergency Dispatch Services; Roadside assistance; Identity theft protection; and Driving analytics services." "We may disclose your personal information to our vendors and consultants who perform services on our behalf or who help us provide our Services" "We may disclose your personal information to our vendors and consultants who perform services on our behalf or who help us provide our Services, such as accounting, managerial, technical, email or chat services, marketing or analytic services, fraud prevention, bot detection, web hosting, and to other third-party partners or service providers[...]" "Two of Life360’s Business Partners, Arity and Placer.ai, both provide important services to us as our service provider[...]"
Where it says this ↗You waive your right to a class action
You waive your right to a class action.
The terms of service states: "THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION OF DISPUTES PROVISION THAT, EXCEPT WHERE PROHIBITED BY APPLICABLE LAWS, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS."
Where it says this ↗Instead of asking directly, this Service will assume your consent to changes of terms merely from your usage
Instead of asking directly, this Service will assume your consent to changes of terms merely from your usage.
The terms of service states: "Life360 may modify or update this Agreement from time to time to reflect changes to our Services or how we do business; for legal, regulatory or security reasons, or to prevent abuse or harm. Your continued use of the Services after any such change constitutes your acceptance of the Agreement."
Where it says this ↗You are forced into binding arbitration in case of disputes
The terms of service states: "THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION OF DISPUTES PROVISION THAT, EXCEPT WHERE PROHIBITED BY APPLICABLE LAWS, REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS."
Where it says this ↗
Worth knowing 5
Your IP address is collected, which can be used to view your approximate location
The privacy policy states that "We collect your location and motion information through your IP address, WiFi, Bluetooth, and GPS coordinates (e.g., latitude/longitude) available through your mobile device, motion information such as altitude, heading and speed."
Where it says this ↗You should revisit the terms periodically, although in case of material changes, the service will notify
The privacy policy states that "We may update this Privacy Policy from time to time, so please review it frequently. We'll notify you of material changes thirty days before they go into effect. If we are required by applicable data protection laws to give you enhanced notice or seek out consent to any such changes, we will do so. Otherwise, changes to this policy will be effective when posted. "
Where it says this ↗Invalidity of any portion of the Terms of Service does not entail invalidity of its remainder
The terms of service has a No Waiver clause: "No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Life360’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision."
Where it says this ↗The service is provided 'as is' and to be used at your sole risk
The terms of service states: "THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW [...]"
Where it says this ↗You agree to defend, indemnify, and hold the service harmless in case of a claim related to your use of the service
The terms of service states: "To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless Life360 and our subsidiaries, agents/mandataries, licensors, managers, and other affiliated companies, and their employees, contractors, agents/mandataries, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees) arising from: (i) your use of and access to the Service, including any data or content transmitted or received by you; [...]"
Where it says this ↗
Good 2
The service claims to be CCPA compliant for California users
The privacy policy states "California residents can make certain requests about their personal information under the CCPA. Specifically, if you are a California resident, you have the right to request any or all of the following information relating to your personal information we have collected and used in the last 12 months, upon verification of your identity."
Where it says this ↗You can request access, correction and/or deletion of your data
The privacy policy states that "You may [...] request that your information be deleted by submitting a request as described below. Please note that the information provided via the in-App links described in this section does not include technical information or support records[...]" The privacy policy describes the procedures to request data deletion from different devices.
Where it says this ↗
If you have a Life360 account
Serious 1
Private messages can be read
The privacy policy states that "We collect information when you message other members of your Circle through use of our Services, [...] any photos or videos you send via the in-app messaging to other members of your Circles."
Where it says this ↗
Good 1
You can opt out of receiving promotional communications
You can opt out of promotional communications
The privacy policy states that "We may periodically send you promotional newsletters and emails. You have the ability to opt-out of these by following the unsubscribe instructions provided in the emails you receive. Certain communications, like billing information and Service updates are necessary for you to receive, you will not be able to opt-out of those communications. "
Where it says this ↗
The documents
Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.