Fine Print

See what you've agreed to, in one list.

What Lyft's terms say

D privacy grade · lyft.com · Travel & local

Lyft's terms of service and privacy policy have 57 rated points: 1 serious, 16 bad, 28 worth knowing and 12 good. 38 apply whenever you use the site, signed in or not; 19 only once you have an account.

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Signed in or not

Whenever you use Lyft

Bad 15

  • No guarantee is made regarding the correction of software errors

    The service does not guarantee that software errors will be corrected

    "We do not warrant [...]"

  • Instead of asking directly, this Service will assume your consent to changes of terms merely from your usage

  • If you offer suggestions to the service, they become the owner of the ideas that you give them

  • You are forced into binding arbitration in case of disputes

  • This service receives your precise location through GPS coordinates

  • You are tracked via web beacons, tracking pixels, browser fingerprinting, and/or device fingerprinting

    "We collect and use information through the use of [...]"

  • Information is gathered about you through third parties

  • Referring and/or exit pages are tracked

    This service tracks which web page referred you to it

  • Your personal data may be used for marketing purposes

  • Your personal data may be sold or otherwise transferred as part of a bankruptcy proceeding or other type of financial transaction

  • You waive your right to a class action

  • Your biometric data is collected

  • Your personal data is used to employ targeted third-party advertising

  • Some personal data may be kept for business interests or legal obligations

  • Third-party cookies are used for statistics

Worth knowing 16

  • Defend, indemnify, hold harmless; survives termination

  • No guarantee is made reguarding the accuracy and/or reliability of the information provided

    The service does not guarantee accuracy or reliability of the information provided

  • Your IP address is collected, which can be used to view your approximate location

  • Spidering, crawling, or accessing the site through any automated means is not allowed

    "With respect to your use of the Lyft Platform, Lyft Services, Third-Party Services, and your participation in the Rideshare Services, you agree that you will not: [...]"

  • The service is provided 'as is' and to be used at your sole risk

  • You agree to defend, indemnify, and hold the service harmless in case of a claim related to your use of the service

  • Failure to enforce any provision of the Terms of Service does not constitute a waiver of such provision

  • The court of law governing the terms is in location X

    The court of law governing the terms is in California, U.S.A.

  • Invalidity of any portion of the Terms of Service does not entail invalidity of its remainder

  • This service does not condone any ideas contained in its user-generated contents

  • Your personal data may be aggregated into statistics

    Your personal data is aggregated into statistics

  • This service gives your personal data to third parties involved in its operation

  • You agree not to use the service for illegal purposes

    "With respect to your use of the Lyft Platform, Lyft Services, Third-Party Services, and your participation in the Rideshare Services, you agree that you will not: [...]"

  • There is a date of the last update of the agreements

  • The service assumes no liability for any damages the user incurs

  • No warranty is made regarding an uninterrupted, timely, secure and/or error-free experience

    The service provider makes no warranty regarding uninterrupted, timely, secure or error-free service

Good 7

  • Information is provided about how your personal data is used

  • You can opt out of targeted advertising

  • Information is provided about what kind of personal information is collected

  • The court of law governing the terms is in a jurisdiction that is friendlier to user privacy protection

    The court of law governing the terms is in a jurisdiction that is friendlier to user privacy protection (California, U.S.A.)

  • The service will only respond to government requests that are reasonable

  • The service claims to be CCPA compliant for California users

  • The data retention period is kept to the minimum necessary for fulfilling its purposes

With an account

If you have a Lyft account

Serious 1

  • Private messages can be read

    "We work with a third party to facilitate phone calls and text messages between Riders and Drivers without sharing either party's actual phone number with the other."

Bad 1

  • Your content can be licensed to third parties

Worth knowing 12

  • Alternative accounts are not allowed

  • You agree not to submit libelous, harassing or threatening content

    "With respect to your use of the Lyft Platform, Lyft Services, Third-Party Services, and your participation in the Rideshare Services, you agree that you will not: [...]"

  • No refunds will be issued

    The service has a no refund policy

  • Your content can be deleted if you violate the terms

  • The posting of pornographic content is prohibited

    "With respect to your use of the Lyft Platform, Lyft Services, Third-Party Services, and your participation in the Rideshare Services, you agree that you will not: [...]"

  • Minors must have the authorization of their legal guardians to use the service

  • You must report to the service any unauthorized use of your account or any breach of security

  • You are responsible for maintaining the security of your account and for the activities on your account

  • You can’t close your account if an investigation is ongoing

  • You cannot distribute or disclose your account to third parties

  • This service is only available to users over a certain age

    This service is only available to users over 18 years old

  • Banned users are prohibited from creating a new account

Good 5

  • You can opt out of receiving promotional communications

    You can opt out of promotional communications

  • The service has non-exclusive use of your content

  • You maintain ownership of your content

  • You are informed about the risk of publishing personal info online

  • You have the right to leave this service at any time

The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.