Fine Print

See what you've agreed to, in one list.

What Posteo's terms say

A privacy grade · posteo.de · Productivity & cloud

Posteo's terms of service and privacy policy have 15 rated points: 0 serious, 0 bad, 6 worth knowing and 9 good. 10 apply whenever you use the site, signed in or not; 5 only once you have an account.

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Signed in or not

Whenever you use Posteo

Worth knowing 5

  • The terms for this service are translated into different languages

    Available in DE, EN and FR

    Where it says this ↗
  • There is a date of the last update of the agreements

    Where it says this ↗
  • No warranty is made regarding an uninterrupted, timely, secure and/or error-free experience

    The service provider makes no warranty regarding uninterrupted, timely, secure or error-free service

    Where it says this ↗
  • You agree to comply with the law of the service's country

    Users agree to comply with the law of the service's country

    Where it says this ↗
  • The terms may be changed at any time, but you will receive notification of the changes

    The service may change its terms at any time, but the user will receive notification of the changes.

    Where it says this ↗

Good 5

  • You are not being tracked

    This service does not track you

    Where it says this ↗
  • The terms for this service are easy to read

    Where it says this ↗
  • The service claims that your personal data is not shared with third parties

    The service does not share user information with third parties

    Where it says this ↗
  • Features of the service are available under a free software and/or open source license

    Some features of the website are made available under a free software license

    "The JavaScript code in these pages is free software: you can redistribute it and/or modify it under the terms of the licenses mentioned below" However, their webmail is excluded from this.

    Where it says this ↗
  • You can access most of the pages on the service's website without revealing any personal information

    Created by Docbot version v3

    Where it says this ↗
With an account

If you have a Posteo account

Worth knowing 1

  • You are prohibited from sending chain letters, junk mail, spam or any unsolicited messages

    Created by Docbot version v3

    Where it says this ↗

Good 4

  • You are entitled to a refund if certain thresholds or standards are not met by the service

    Users are entitled to a refund if certain thresholds or standards are not met by the service

    Where it says this ↗
  • You can retrieve an archive of your data

    This service allows you to retrieve an archive of your data

    Where it says this ↗
  • Two factor authentication is provided for your account

    "Two-factor authentication can be activated in the settings of your Posteo account."

    Where it says this ↗
  • An anonymous payment method is offered

    "Your Posteo account credit is always added anonymously – regardless of whether you pay by bank transfer, PayPal, credit card or in cash."

    Where it says this ↗

The documents

Ratings by ToS;DR volunteers; they can lag behind the current terms. Not legal advice.