What Wolt's terms say

There is a date of the last update of the agreements

There is a date of the last update of the User Terms of Service

'Updated 8.12.2022'

Blocking first-party cookies may limit your ability to use the service

Blocking first party cookies may limit your ability to use the service

This service does not guarantee that it or the products obtained through it meet your expectations or requirements

This service does not guarantee that the products obtained through it meet your expectations or requirements

3. Description of the Wolt Service: '3.5. The Partner selected by the User will prepare and/or collect and pack the products set out on the Order. Wolt is not responsible or liable towards the User for the proper execution of the Purchase Agreement by the Partner. While Wolt is not ultimately liable for the delivery services provided by Courier Partners, Wolt may facilitate any compensation to Users for faulty delivery services.'

Other rules, terms, conditions and/or guidelines may apply

Apple's Services and Content Usage Rules (App Store/Media Services ToS) are also applied on the iOS app

5. User Accounts: '5.1. [...] The license granted to the User for the iOS Wolt App downloaded from Apple’s App Store is further limited to a license to use the Wolt App on any Apple-branded products that the User owns or controls and as permitted by the Usage Rules set forth in the App Store Terms of Service and these Terms of Service.'

Third parties are involved in operating the service

Third parties are involved in operating delivery services

1. Definitions: '"Courier Partner" means an independent contractor who has signed a partner agreement with Wolt and that is a natural or legal person, or their substitute, performing delivery services through Wolt Service.' - when delivery is applicable: 3. Description of the Wolt Service: '3.3. [...] When the Order is accepted by the Partner and Wolt has provided the User with an order confirmation on behalf of the Partner, the User or the Customer Organization and the Partner enter into the Purchase Agreement for the purchase of the Partner's products and, if applicable, delivery or other services. [...]'

No guarantee is given regarding quality

15.3. Defects and complaints: 'The Partner is solely liable for any defects in the contents and preparation or packaging of the Order or other shortcomings in the performance of the Purchase Agreement. Wolt is not responsible for the information provided by the Partner on the Wolt Service and does not give any warranty on the availability, quality or suitability of the products.'

This service is a subsidiary of Company X

This service is a subsidiary of DoorDash Inc.

The court of law governing the terms is in location X

The court of law governing the terms depends on where the user is located

16.1. Applicable Law and Dispute Resolution: 'These Terms of Service shall be governed by and construed in accordance with the laws of the country where the User is located.' 16.3.: 'Disputes arising from these Terms of Service shall be resolved by the competent courts of the country where the User is located. A consumer may, however, always institute proceedings in the competent court of its domicile. [...]'

No warranty is made regarding an uninterrupted, timely, secure and/or error-free experience

The service provider makes no warranty regarding uninterrupted, timely, secure or error-free service

15.1. Defects and complaints: '[...]. While we do our best in providing you our platform and services (including new and/or temporary services such as no-contact deliveries, deliveries with novel technology or deliveries of new product categories) error-free, Wolt does not promise or guarantee you anything regarding the reliability, functionality, timeliness, quality or suitability of the Wolt Service, its features or any service offered by Wolt. [...]'

The service can stop being provided at any time

They may stop providing the service at any time

14.2. Term and termination: '[...]. Wolt can discontinue providing the Wolt Service permanently or temporarily at any time.'

Your IP address is collected, which can be used to view your approximate location

This service gives your personal data to third parties involved in its operation

Your personal data may be aggregated into statistics

Your personal data is aggregated into statistics

Spidering, crawling, or accessing the site through any automated means is not allowed

13.6. Additional Provisions for use of the Wolt Service: 'The User will not: [...] (vii) use bots or other automated methods to use the Wolt Service;'

You should revisit the terms periodically, although in case of material changes, the service will notify

17.2. Amendments: 'Wolt shall inform the User of any changes that are material by nature on the Wolt Service or by email to the email address submitted to the Wolt Service by the User.'

No guarantee is made reguarding the accuracy and/or reliability of the information provided

The service does not guarantee accuracy or reliability of the information provided

13.4. Additional Provisions for use of the Wolt Service: 'By using the Wolt Service, the User may encounter content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. Wolt generally does not review content provided by the Partners. Wolt is not responsible for third parties' (including the Partners') content or information or for any damages arising as a result of the use of or reliance on it.'

Alternative accounts are not allowed

5.2. [...] A User may have only one personal user account.

You must create an account to use this service

'5.2. In order to use the Wolt Service, the User must create a user account by following the registration instructions in the Wolt Service. [...]'

You must report to the service any unauthorized use of your account or any breach of security

'5.3. Where it is suspected that any unauthorized person has become aware of a User’s user account credentials or has access to the user account of the User, the User shall immediately inform Wolt thereof. [...]'

You are responsible for maintaining the security of your account and for the activities on your account

'5.2. [...] The User shall ensure that any user account credentials and equivalent information required to access the user account of the User or the Customer Organization are kept confidential and used in a secure manner not accessible by third parties. [...]'

This service is only available to users over a certain age

This service is only available to users that are 18 years of age or older

13.1. Additional Provisions for use of the Wolt Service: 'The Wolt Service is only available to persons of the age of 18 years or older. You may not register as a User if you do not fulfill this requirement.'

Your account can be suspended for several reasons

13.7. Additional Provisions for use of the Wolt Service: 'Wolt is, at its sole discretion, entitled to remove or suspend a User from the Wolt Service with immediate effect and/or refuse or cancel any Orders from a User if: (i) the User abuses the Wolt Service or causes any harm or detriment to the use of the Wolt Service or the Partners or Wolt or Wolt’s employees, (ii) Wolt has reasonable belief of fraudulent acts by the User when using the Wolt Service, (iii) the User places a false Order (for example by not paying or by not being present on the delivery or collection location in order to receive the Order) or otherwise fails to comply with his obligations arising from these Terms of Service; (iv) there is reasonable doubt about the correctness or authenticity of the Order; or (v) the User engages in threatening, harassing, racist, sexist or any other behaviour that Wolt deems inappropriate towards Partners or Wolt's employees or Courier Partners. [...]'

Your private content may be accessed by people working for the service

Your personal data may also be accessed by employees of Wolt, see section 11.